Shipping policy
Shipping Policy
At Zapt, we are committed to delivering your orders quickly and safely across India.
Order Processing
- Orders are processed within 1–2 business days after payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next business day.
- Once your order is shipped, you will receive a tracking link via email, SMS, or WhatsApp (where available).
Shipping Time
Estimated delivery times are:
- Metro Cities: 2–5 business days
- Other Cities & Towns: 3–7 business days
- Remote Areas: 5–10 business days
Delivery times are estimates and may vary due to courier delays, weather conditions, public holidays, or other unforeseen circumstances.
Shipping Charges
- Shipping charges, if applicable, will be displayed at checkout before payment.
- Any free shipping offers will be clearly mentioned on our website.
Order Tracking
Once your order has been dispatched, you will receive tracking details to monitor the status of your shipment.
Delivery
Please ensure that the shipping address and contact details provided during checkout are accurate. Zapt is not responsible for delays or failed deliveries caused by incorrect or incomplete address information.
Damaged or Missing Packages
If your package arrives damaged or if any items are missing, please contact us within 48 hours of delivery and provide:
- Your order number.
- Clear photos of the package and product.
- A brief description of the issue.
We will investigate the matter and provide an appropriate resolution.
Delivery Delays
While we strive to deliver your order on time, delays may occur due to circumstances beyond our control, including courier service disruptions, weather conditions, natural disasters, or public holidays. We appreciate your patience and understanding in such situations.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
Email: contactzaptt@gmail.com
WhatsApp: +91 99955 77852
Instagram: @zaptofficial_
Website: zapt.co.in